TYNESIDE FOODSERVICE

OUR STORY

ABOUT TYNESIDE FOODSERVICE

From our head office in the north east, we offer a large range of ambient, frozen, butchery, desserts, drinks and more. Being a member of Fairway Foodservice Group, we have the buying power of a large, national business which means better prices for customers.

PERSONAL SERVICE

We know our customers are independents and have their own ways of working. That’s why they can choose how they want to order and when. Our telesales lines are open until 10.30pm – and after that, there’s a 24 hour online ordering service. Just leave a message and our team will make sure your order gets sorted. If there’s something you’ve forgotten, don’t worry, just give us a call.

An additional component to our business is our devoted sales team and the key ingredient to our sales team is exactly that; being a team.  Once your account manager has set up your account they can arrange a friendly phone call from one of our telesales team at a time to suit you.  With our outgoing calls being tailored to your needs simply request a call at a time of day to suit you and your business.  Alongside our telesales team, committed to making your ordering process quick and easy, we have a dedicated team on account managers who work out and about across the North East and alongside our customers to help inform you of innovative products, seasonal menu planning and ideas.

OUR HISTORY

In 1979 the hard work and vision of Alan Walton saw one van and a 10sqft freezer grow a business into the North East's leading independent multi-temp wholesaler.

Read our Tyneside Foodservice Timeline Here.

DELIVERY

Our delivery service is ideal for customers who like to keep things simple by having one delivery for all products ordered. We are able to provide you with your frozen, chilled and grocery items all on the same delivery with our multi-temperature distribution vehicles.

We operate a night loading process from our depot in Blaydon, which allows your orders to be placed until 10.30pm, for your next delivery. The benefit of night loading means your orders are picked and placed on the vehicle in the delivery schedule order for ease of access and speed of delivery.

Additionally we pride ourselves on being able to offer you delivery with a no minimum order policy. We understand our customers don't often have the space to store bulk frozen and even chilled items. The way we operate allows us to be flexible enough to work with your needs and ordering patterns, which may sometimes need to be little and often.