Ordering App

Download our Coldweb App to place orders from your phone or tablet. This quick and easy way to order is free to download for both Apple and Android phones and tablets, with thousands of products available to order at just the touch of a button.

Once you've signed up to our online ordering process you can use your current username and password for your account to sign into the app. You will need to enter the authentication code CWGF2 in to the App to start. If you need further assistance with finding your way around this application, please contact us and we'll be happy to help.

Features & Benefits

  • Account information, with current statements.
  • Product Specifications.
  • Order card, with order history.
  • Future delivery dates, to select next required delivery.
  • Barcode scanner to assist product search.
    Search bar and categories to enable quick product selection.
  • In app. help / FAQ for app features and extra facilities.



Are you interested in becoming a Tyneside Foodservice customer? If you would like to open an account with us please contact us on 0191 414 6000 (option 1) to speak to one of our Telesales Representatives or complete the relevant form on our homepage.