Order Online

You can place your orders up to 5am online, via our free app, or by telephone with our friendly customer services team. We deliver to most areas 5 days per week, check with your account manager or customer services to find out your delivery schedule.

Home > Register to Order Online

Register to order online

Online ordering app

Download our Coldweb App to place orders from your phone or tablet. This quick and easy way to order is free to download for both Apple and Android phones and tablets, with thousands of products available to order at just the touch of a button.

Account information, with current statements

Product specifications

In app help / FAQ for app features and extra facilities

Order card, with order history

Future delivery dates, to select next required delivery

Barcode scanner to assist product search

Search bar and categories to enable quick product selection

want more information?

Let us answer your questions about ordering, payment and delivery.

Need A Reminder?

Click here to receive a reminder of your online ordering login details.



Install the COLDWEB app (by Lady Lodge Systems LTD) on your phone.


Enter CWGF2 as the authorisation code and click ACTIVE.


Enter your customer ID and password. Click LOGIN.


Search for the products you want to order.


Patterson Street
NE21 5SD

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© Tyneside Foodservice 2024